Video Upload Processing Delays
Incident Report for Live Aware
Resolved
This incident has been resolved.
Posted Oct 30, 2024 - 14:10 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 30, 2024 - 13:26 PDT
Investigating
We are currently investigating an issue that is delaying processing of newly ingested on-demand videos.
Posted Oct 30, 2024 - 13:21 PDT
This incident affected: Live Aware Platform and Recorder Applications (Live Aware Desktop Recorder for Windows, Live Aware Desktop Recorder for macOS).