Team Chat Not Functional

Incident Report for Live Aware

Resolved

This incident has been resolved.

Posted Sep 30, 2024 - 19:04 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 30, 2024 - 18:44 PDT

Investigating

We have identified an issue with Team Chat in both the web app, and the Desktop Recorder, causing participants to be unable to hear other participants

Posted Sep 30, 2024 - 13:13 PDT

This incident affected: Live Aware Platform and Recorder Applications (Live Aware Desktop Recorder for Windows).